Terms & Conditions

NXT-LVL - Booking Terms and Conditions
 

These Terms and Conditions (“T&Cs”) apply to all training sessions—both classroom-based and online—provided by NXT-LVL Training & Development Limited, The Mansion House, The Nunnery, Old Castletown Road, Douglas, Isle of Man, IM2 1QB (Company No. 022177V) (“NXT-LVL”). Each session or series of sessions (a “Course”) may relate to a professional qualification or continuing professional development. These T&Cs apply to the individual attending (the “Delegate”) and/or the organisation funding the course (the “Customer”).

1. Booking and registration

1.1.  It is the Customer’s responsibility to ensure the Course meets their needs and that all necessary permissions are obtained to attend, especially for in-person sessions held on the Isle of Man. 

1.2.  By submitting a booking request to NXT-LVL, the Customer confirms they have the appropriate authorisation for attendance and expenditure.

1.3.  Course places are limited and allocated on a first-come, first-served basis upon receipt of a completed and authorised booking form.

1.4.  A place is confirmed only once written confirmation is issued by NXT-LVL. This confirmation creates a binding contract and acceptance of these T&Cs.

2. Payment

2.1.  Course fees are due in full within 30 days of the invoice date unless an agreed arrangement in writing is in place.

2.2.   Any alternative payment arrangements must be agreed in writing before the Course begins. 

2.3.  In the event of full payment not being received within 30 days of the invoice date, NXT-LVL reserves the right to refuse admission to the remaining Course dates and reserves the right to not accept future Course bookings from the Customer.

2.4.  NXT-LVL reserves the right to charge interest on outstanding invoices at the rate of 5% per calendar month.

3. Course Cancellation and Non-Attendance

3.1.  All Customer cancellations must be received in writing to a member of the NXT-LVL Team.

3.2.  All Customer cancellations received 21 days (15 working days) or more prior to the commencement date of the Course will receive a full refund less an administration fee of £150. Any study materials already provided must be returned in unused condition, otherwise these will be charged at full retail price.

3.3  Requests to defer must also be received at least 14 days before the Course begins. The amount paid will be held on account and applied to a future booking. Replacement materials will be charged at full retail price; no admin fee will apply.

3.3.  No refunds will be given if a Customer withdraws, for whatever reason, within 21 days (15 working days) of the commencement date of the Course.

3.4.   No refunds are available for cancellations made less than 21 days before the Course start date or for non-attendance without written notice to a member of the NXT-LVL Team.

4. Course Cancellation or Suspension by NXT-LVL

4.1.  NXT-LVL will endeavour not to amend published Course details, however NXT-LVL reserves the right to amend published Course dates, times and tutors without liability. Any changes will be communicated promptly. In such circumstances, a Customer will be offered a full refund should they be unable or unwilling to attend the Course. 

4.2. NXT-LVL will endeavour not to cancel a Course, however, NXT-LVL reserves the right to cancel a Course at any time without liability to a Customer for any expense incurred. In such circumstances, the Customer will be offered a full refund.

4.3. NXT-LVL reserves the right to suspend or vary the operation of NXT-LVL’s obligations to the Customer which are in the nature of force majeure including (but without prejudice to the generality of the foregoing) fire, flood, discontinuation of electricity supply and any other unforeseeable circumstances beyond the control of NXT-LVL.

5. Examinations

5.1. NXT-LVL does not accept any responsibility for registering a Customer with professional bodies or entry for any professional qualification examination(s).

5.2. Course Fees do not include any exam fees.

5.3. NXT-LVL does not accept any responsibility nor any liability relating to the attendance, cancellation or disruption of computer-based examinations provided by an alternative provider.

6. All Courses including Distance Learning and Online

6.1. NXT-LVL has a contractual agreement with Kaplan Publishing to provide distance learning and online courses.

6.2. Notwithstanding any other provisions of these T&C, NXT-LVL does not accept any responsibility nor any liability relating to a Customer utilising any website, or third-party application recommended or utilised by NXT-LVL. A Customer may be required to agree to a third- party’s terms and conditions in order to use their products.

6.3. Notwithstanding any other provisions of these T&C, NXT-LVL does not accept any responsibility nor any liability relating to a Customer including undertaking any course which may have been arranged by NXT-LVL but provided by Kaplan Publishing.

6.4. A Customer participating in a Kaplan Publishing course will be bound by Kaplan Publishing Limited’s terms and conditions www.kaplan.co.uk/about/terms-and-conditions.

6.5. It is a Customer’s responsibility to check that any device that they utilise to access the Online Course is compatible with any minimum specification requirements.

6.6  NXT-LVL provides access to the course materials, recorded sessions, and tutor communication via Microsoft Teams - active throughout the Customer’s studies.

6.7 By obtaining a Microsoft Education Licence and associated Microsoft Office 365 applications provided by NXT-LVL (the “Account”), the Customer agrees to abide by the following additional terms and conditions.

6.7.1 The Customer must provide accurate and complete information during the registration process.

6.7.2 The Customer is responsible for maintaining the confidentiality of the Account credentials (username and password).

6.7.3 The Customer is responsible for taking appropriate security measures to protect the Account.

6.7.4 The Customer must notify NXT-LVL immediately if the Customer suspects unauthorised access to the Account.

6.7.5 The Customer is solely responsible for the content of all communication.

6.7.6 The Customer must not use the Account for any unlawful, offensive, or harmful activities.

6.7.7 The Customer must not engage in abusive, disruptive, or unauthorised behaviour while using the Account.

6.7.8 The Customer must comply with all applicable laws and regulations.

6.7.9 NXT-LVL reserves the right to access, monitor, modify, suspend, or terminate the Account at any time without notice. NXT-LVL is not liable for any loss or action resulting from such acts.

6.7.10 NXT-LVL may collect and process Customer personal data as described in the privacy policy of each jurisdiction.

6.7.11 Customer data may be stored, processed, and transferred, as necessary.

6.7.12 The Customer may terminate the Account at any time, subject to any contractual obligations.

6.7.13 NXT-LVL retains all rights to the intellectual property associated with the Account.

6.7.14 The Account is provided "as is" without warranties of any kind.

6.7.15 NXT-LVL is not responsible for any loss of data or damages resulting from the use of the Account.

7. Disclaimer

7.1. NXT-LVL does not accept any responsibility for any Customer property that is lost or stolen from its premises at The Nunnery, Castletown Road, Douglas, Isle of Man.

7.2. NXT-LVL is not responsible to anyone by a Customer’s use of any materials or training provided for any purpose other than training or educational purposes, including but not limited to the giving of advice by a Customer to a third party.

7.3. NXT-LVL does not accept any liability for direct losses arising out of its negligence (other than in respect of liability for death or personal injury), breach of contract or any other cause of action arising out of or in connection with entering into the Agreement and is limited to the value of monies received from the Customer for the Course.

7.4. NXT-LVL does not accept any liability for any consequential or indirect loss, loss of, loss of  use or corruption of software, data or information, loss of or damage to goodwill, howsoever arising.

8. Data Protection

8.1.  NXT-LVL is committed to protecting personal data in line with its privacy policy. 

8.2.  NXT-LVL will process a Customer’s personal data in accordance with the terms of NXT-LVL’s privacy policy in the relevant jurisdiction.

8.3.  Full details of how NXT-LVL collects and processes personal data is contained within NXT-LVL’s privacy policy.

8.4.  NXT-LVL (IOM) Limited is registered in the Isle of as a Data Controller (Reg No: R004502) and complies with the Data Protection (Application of GDPR) Order 2018 and the GDPR and LED Implementing Regulations 2018.

9. Data Sharing

NXT-LVL may pass your personal data to third-party service providers contracted to NXT-LVL as a consequence of providing services to you. If an employer is paying for the Customer’s course, NXT-LVL will share the Customer’s data, course attendance, course feedback and any applicable results with the Customer’s employer.  NXT-LVL will also share the Customer’s data with ACCA and ICAEW institutions.

NXT-LVL requires that all third parties respect the security of the Customer’s personal data and treat it in accordance with the relevant Data Protection Law in the applicable jurisdiction or relevant EU data protection legislation.

NXT-LVL does not allow third-party service providers to use the Customer’s personal data for their own purposes and NXT-LVL only permits the third-party to process the Customer’s personal data for specified purposes and in accordance with NXT-LVL's instructions.

10. General

If any provision contained within the T&C/Agreement is held to be invalid or unenforceable the remaining provisions of the T&C/Agreement shall not be affected and shall be carried out as closely as possible according to the original intent. The Customer acknowledges that they are not entering into the T&C/Agreement in reliance of any statement, representation, assurance or warranty.

11. Jurisdiction

The T&C/Agreement, and any other matters arising out of or in relation to the T&C/Agreement, shall be governed and construed in accordance with the laws of Isle of Man. The Customer agrees to submit to the exclusive jurisdiction of the courts of Isle of Man, as applicable, to settle any dispute arising under these T&C/Agreement.

12. Other

NXT-LVL reserves the right to amend these T&Cs and will notify the Customer in writing of any changes.